Frequently Asked Questions
Everything you need to know about shopping with Princess Highway
What is the shipping timeframe for my order?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 3-7 business days, while international delivery can take between 10-21 business days depending on your location.
What is your return policy?
We offer returns on all full-priced items within 30 days of purchase, provided they are in original condition with tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips and comparing them to our chart to ensure the perfect vintage-inspired fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Klarna for flexible installments.
Can I make changes to my order after it has been placed?
Once an order is confirmed, it is immediately sent to our warehouse for processing. Therefore, we are unable to guarantee any changes or cancellations, but please contact our support team as soon as possible.
Are your garments ethically produced?
We are committed to ethical manufacturing and transparency. We work closely with our suppliers to ensure fair labor practices and are continuously increasing our use of sustainable fabrics like organic cotton and linen.